History / Evolution of user Experience:
The term user experience was coined
in the mid-1990s by a gentleman, Don Norman, who is a usability and user experience
expert. However, it actually dates back to the mid-1940s, when the design of
interfaces was all to do with military equipment, designing assistant to fit
the user. So things like human factors engineering and ergonomics played a big
part. So ergonomics was about the study of the human, their physiology, and the
system that they use and work with. It was
all about fitting the system to meet the user. Then came the age of computers
in the 1980s, and ergonomics became obsessed with designing computers for
humans.
Words of Don Norman:
“I invented the term because I thought human
interface and usability were too narrow. I wanted to cover all aspects of the
person's experience with the system including industrial design graphics, the
interface, the physical interaction and the manual. Since then the term has spread
widely, so much so that it is starting to lose its meaning.”
— Donald Norman
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